Phone fun (not so much)
Excuse my little rant. I am not a fan of them, but here I go anyway.
First off, I am not a doctor. I don’t even play one of tv. So, I am not saying that I am smarter than anyone with “MD” behind his name. But I do know when my kid needs medical attention and I should at the very least be allowed to talk to a nurse reguarding his situation.
So perhaps if you are the receptionist answering the phone at a doctor’s office maybe you should actually listen to what someone is saying before dismissing them. I called this morning for Kidlet Jr. The conversation went something like this:
Nasty Receptionist (NR): “Quack Dr’s office, may I help you?”
Me: “Yes, I need to see if the doctor can somehow squeeze my son in today. You see…”
NR: “No. We have no openings.”
Me: “Yes, I am sure you are busy. It’s just that….”
NR: “How will Monday at 3:30pm work for you?”
Me: “Well, not very well. I think that I should at least talk to a nurse. May I talk to a nurse, please?”
NR: “Talking to a nurse will not get you an appointment. I make the appointments.”
Me: “I am ever so happy for you and your powertrip. However, I think that this is something that nurse should decide. You see he is bleeding…”
NR: “Bleeding is not something we consider an emergency.”
Me
NRt: “Well, we still can’t see him until Monday. If he is still bleeding then, come in.”
Me:
NR: “I don’t think we need to get sassy, ma’am.”
Me: CLICK
So, we have spent the day in the e.r., where at least they were nice.
Turns out the poor guy has an ear infection with a partially perforated eardrum. Thus the blood and the pain. He is calmly chilling out in the gameroom watching a movie. And he is as high as a kite on the Tylenol 3 the e.r. doctor gave him.
Perhaps tonight I will get some sleep. Have I ever mentioned what a royal bitch nasty person I can be without sleep? (I am not asking you, dear!)
I am going to go take a nap. If you need anything, just call Dr Quack’s receptionist. She seems to be real helpful!
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